Returns & Exchanges

At Scarlett Chase, we want you to be completely satisfied with your purchase. We offer a 30-day return window for all unworn, original-condition items to ensure you find your perfect fit and style.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location. Please ensure the package is scanned by the carrier to activate tracking for your return.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.